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Satisfaction of Change
- How Knowledge and Innovation Overcome Loyalty in Decision-Making Processes
- Binding:
- Paperback
- Pages:
- 138
- Published:
- August 6, 2018
- Edition:
- 12017
- Weight:
- 208 g.
Delivery:
1-2 weeks
Expected delivery: January 4, 2025
Extended return policy to January 30, 2025
Description of Satisfaction of Change
This book analyzes the impact of the digital economy on customer satisfaction, shopping experience, resistance to change, script theory, and loyalty.
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