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Service Excellence in Organizations, Volume II
- Eight Key Steps to Follow and Achieve It
part of the ISSN series
- Binding:
- Paperback
- Pages:
- 134
- Published:
- June 29, 2019
- Dimensions:
- 228x151x12 mm.
- Weight:
- 208 g.
Delivery:
1-2 weeks
Expected delivery: December 8, 2024
Description of Service Excellence in Organizations, Volume II
Presents mechanisms, tools, and techniques to help embed excellence as the foundation of value that an organization delivers. The book contains practical examples and a self-assessment diagnostic tool to identify organizational areas of strength, and aspects to improve.
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